Privacy Policy

Last updated: May 21, 2026

Daffy Ducts, LLC ("Daffy Ducts," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, contacting us, or opting in to receive text messages from us, you agree to this Policy.

1. Information We Collect

  • Contact information you provide: name, phone number, email, and service address.

  • Service details you share when requesting a quote or scheduling work.

  • Messaging data: the content of SMS messages and metadata such as date, time, and delivery status.

  • Website usage: basic analytics such as pages viewed, device type, and IP address.

2. How We Use Your Information

  • To respond to inquiries, schedule appointments, and provide our services.

  • To send appointment confirmations, reminders, service updates, and account notifications via SMS, email, or phone — only when you have requested service or opted in.

  • To comply with legal obligations and protect our rights.

3. SMS / Text Messaging Terms

By providing your mobile number and opting in, you consent to receive SMS messages from Daffy Ducts related to appointment scheduling, service reminders, dispatch notifications, follow-ups, and customer support.

  • Message frequency varies based on your interaction with us.

  • Message and data rates may apply. Check with your mobile carrier.

  • Reply HELP for assistance or contact us at 470-223-6807.

  • Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further messages.

  • Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors solely to deliver the messaging service (e.g., our SMS provider) is permitted; all other use categories are excluded from such sharing.

4. How We Share Information

We do not sell or rent your personal information. We share information only with:

  • Service providers who help us operate our business (scheduling, payment processing, SMS delivery), bound by confidentiality.

  • Authorities when required by law, subpoena, or to protect safety and legal rights.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, however.

6. Cookies, Tracking Technologies & Analytics

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages.

  • Essential cookies — required for core site functionality such as page navigation and security. The site will not work properly without them.

  • Preference cookies — remember choices you make (e.g., region, form data) to improve your experience.

  • Analytics cookies — we use third-party analytics services such as Google Analytics to collect aggregated, non-identifying data about page views, traffic sources, device type, browser, approximate location, and on-page interactions. This helps us measure performance and improve our site.

  • Tracking pixels and tags — small image or script tags from analytics providers may be used to record events such as form submissions and click-through activity.

Most browsers let you block or delete cookies through their settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Blocking some cookies may affect site functionality.

We do not use cookies or analytics data to share, sell, or otherwise disclose your mobile phone number or SMS opt-in information to third parties for marketing or promotional purposes.

7. Your Choices

  • You may opt out of marketing emails using the unsubscribe link in any message.

  • You may opt out of SMS at any time by replying STOP.

  • You may request access, correction, or deletion of your information by contacting us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

Daffy Ducts Company

3151 LENORA CHURCH RD STE 600, Snellville GA 30039

Phone: (678) 387-7790

© 2026 Daffy Ducts, LLC.